PRODUCT SALES AND DELIVERY
Most orders are processed within 1 week of receipt, if able we will then ship said orders. However, depending on demand for the product, some items may require up to six weeks for shipping. You should allow additional times for the shipping of products from our warehouse to you.
Please Note: Your purchase is the equivalent of agreeing to our terms and refunds will not be processed due to delivery times within our estimates.
Orders can be cancelled only prior to payment processing. Orders that are being packaged for shipping, can not be cancelled. For all products please refer to your invoice or billing statement for the support contact information related to your purchase.
If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date. At that time you are able to choose whether or not you would like to proceed with your order.
30-DAY GUARANTEE ON RETURNS & EXCHANGES
We will gladly accept any return within 30 days or 14-Days of product delivery, provided the item is in new or like-new condition (see Return Policy). We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.
VAT & CUSTOMS CHARGES
We at Lonis Fit™ believe in providing great services TAX-FREE. However, due to the nature of some customs operations, depending on the country of delivery you may be required to pay a VAT upon arrival. This is uncommon, but can happen please note that if this does happen to you Lonis Fit™ is not liable for those charges and they will need to be paid.